Reference

Know Where You Stand With cardsharping

Access to cardsharping depends on your state's laws — we operate where local law permits, and these terms define your rights, our obligations, and how your account is governed.

State-dependent eligibilityAccount terms apply at sign-upPayPal, Venmo, Play+ subject to policyUS players onlyContact us to request changes
cardsharping Know Where You Stand With cardsharping
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We collect only what is necessary to operate your account — identity verification documents, payment method details like your linked PayPal or Venmo account, and session data. Cookies track your session state and remember your lobby preferences; you can manage cookie settings from your browser at any time. Your account data is retained for as long as your account is active and for the period required by applicable law after closure. You have the right to request a copy of the data we hold, ask us to correct inaccurate information, or request deletion where law permits.

Identity Verification

We verify your identity at account opening using government-issued ID. This step is required before any withdrawal, including Venmo and Play+ cashouts, can be processed.

Cookie Management

Session and preference cookies are active by default. You can block non-essential cookies through your browser settings; doing so may affect lobby navigation on mobile.

Data Retention

Account records are kept for the legally required period after account closure. You can request a full data export by contacting support with your account ID and a valid photo ID.

Account Security

We use SSL encryption across all account pages and require OTP confirmation for password changes, new device logins, and withdrawal requests above a set threshold.

POLICY CONTACT PATHS

Reach Us About Any Legal or Account Question

If you have a question about these terms, need to request a change to your account data, or want to understand how a specific policy applies to your situation — like a PayPal chargeback or a Play+ wallet dispute — our support team handles legal and account inquiries directly. You do not need to file a formal complaint to get a straight answer; start with live chat or email.

Live Chat Open the chat window from any page in your account dashboard. Agents handle legal clarification, account standing questions, and policy disputes in real time.
Email Support Send your legal or account inquiry to our support address. Include your account ID so we can pull your record and respond accurately, usually within one business day.
Account Settings Some requests — like updating your contact information or reviewing your data — can be actioned directly inside account settings without contacting support at all.

Common Legal and Account Policy Questions

Here are the questions we hear most often about eligibility, data rights, account terms, and how our policies interact with payment methods like PayPal, Venmo, and Play+.

Access depends entirely on your state's laws. We operate where local law permits online casino and sportsbook activity. Check your state's current regulations before opening an account.

We will notify you by email if a legal change affects your eligibility. Your account may be suspended and your wallet balance returned via your original payment method, such as PayPal or Play+.

Contact support by email or live chat with your account ID and a government-issued photo ID. We will prepare a data export and send it to your registered email address.

You can request deletion of personal data where law permits. Certain records — identity verification documents and transaction history — must be retained for the legally required period regardless of the request.

Yes. Our terms govern the account relationship, while PayPal's and Venmo's own terms govern the payment rails. Both sets of terms apply simultaneously to any deposit or withdrawal you make.

Start with live chat or email — include your account ID and the transaction reference. Most disputes are reviewed within one business day. Formal escalation paths are detailed in the full terms document.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.